Privacy Policy

Effective Date: June 2026

Grand View Management LLC, doing business as The Grand View ("The Grand View," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, inquire about our venue, book an event, participate in our marketing programs, or otherwise interact with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Event details and preferences

  • Payment-related information

  • Communication preferences

  • Information submitted through inquiry forms, event applications, or surveys

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Website activity and usage data

  • Referral sources

  • General geographic location

How We Use Your Information

We may use your information to:

  • Respond to inquiries and schedule venue tours

  • Provide information about our venue, services, and events

  • Manage bookings and client relationships

  • Process contracts, payments, and event-related transactions

  • Communicate regarding upcoming events and planning milestones

  • Deliver customer service and support

  • Send marketing communications when permitted by law

  • Improve our website, services, and customer experience

  • Comply with legal obligations

SMS Communications

If you choose to opt in to receive text messages from The Grand View, your participation is governed by our SMS Privacy Policy and SMS Terms & Conditions.

SMS consent records, opt-in information, and mobile phone numbers will not be sold, shared, or transferred to third parties for marketing or promotional purposes.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating our business, including:

  • BriteBiz (Customer Relationship Management Platform)

  • Squarespace (Website Hosting)

  • Google Analytics and Google Ads

  • Meta (Facebook and Instagram Advertising Platforms)

  • Payment processors and financial service providers

  • Professional advisors, legal counsel, or regulatory authorities when required

These providers are permitted to use information only as necessary to perform services on our behalf.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, understand visitor behavior, and measure marketing performance.

For additional information, please review our Cookie Policy.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

Information related to event bookings, contracts, and communications may be retained for longer periods as required by applicable law or business needs.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to legal obligations

  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites, vendors, social media platforms, or external services. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Updated versions will be posted on this page with a revised Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Grand View Management LLC

d/b/a The Grand View

2201 Heritage Parkway

Mansfield, TX 76063

Email: info@thegrandviewmansfield.com

Phone: (817) 380-3634

Website: www.thegrandviewmansfield.com